Virtual Clients and LQ

The virtual client device (phone, tablet or PC) connects to one of two possible a host systems using a profile. Connect to either:

• An LQ unit or
• An Eclipse matrix.

Each mobile/virtual client allows two user accounts per host system: EHX1 and EHX2, LQ1 and LQ2.

Profile credentials are set up in the host system before use.

When you connect with a profile for the first time you need to input your user credentials (User ID and Password) in Settings. You also need the IP address of the host unit you want to connect to.

The virtual clients use Roles. A Role is a logical setup that a client (end) device selects from a set of pre-defined configurations. Roles are used to control setup and reduce installation time. Each Role can be given a name or label that corresponds to a common user workflow, for example; Director, Sound, A1. The Role or Roles are defined in the Roles page of the Core Configuration Manager (CCM).

The Role associated with a User ID can be seen in Settings.

When using virtual clients, the Role can be fixed for fast and easy deployment of the mobile/virtual client. When a Role is fixed, it is allocated in the CCM and another Role cannot be selected from the mobile client. This is known as an 'LQ managed' Role.

To allow the virtual client user to select from a choice of Roles, the Role setting in the CCM is set to None.

The virtual clients arrive with a default Role that you can use 'as is' or edit to suit your particular requirements. The default Role for Agent-IC has 6 Channels. Keyset configuration is the same for each Channel when using the default Role; the keys all operate in the same way.

Role configuration is changed in the Roles page of the Core Configuration Manager (CCM).